Terms

These terms summarise the key conditions governing use of Norsemania and participation in its promotions. They are provided for informational purposes; the operator’s full terms and conditions, available on the live platform, remain the governing document in the event of any discrepancy.

1. Eligibility

• Players must be 18 years of age or older.
• One account is permitted per person, household, address, device and payment method.
• Norsemania is intended for UK residents; players should confirm local legal status before registering if accessing from outside the UK.
• Accounts found to be duplicated, or opened by self-excluded players (including via GAMSTOP), will be closed and funds handled according to the full terms.

2. Account verification (KYC)

Identity verification is required ahead of a player’s first withdrawal request. Standard documents requested include:

Verification is typically completed within 24-48 hours of document submission. Withdrawals are held pending successful verification.

3. Deposits and withdrawals

• Minimum deposit: £10 (card, e-wallet, Apple Pay); £20 (bank transfer)
• A 24-hour pending period applies to all withdrawal requests, during which the request may be cancelled by the player
• Withdrawal methods must generally match the original deposit method, up to the amount deposited, in line with anti-money-laundering practice
• Processing times range from within 24 hours (e-wallets) to 5 working days (bank transfer)
• Norsemania reserves the right to request additional verification for withdrawals exceeding £5,000 in a single transaction

4. Bonus terms

• The welcome bonus (150% up to £3,000) requires a minimum £10 deposit and opt-in before payment confirmation
• Wagering requirement: 35x the bonus amount, to be cleared within 30 days
• Maximum stake while wagering a bonus: £5 per spin or hand
• Game contribution toward wagering: slots 100%, roulette 10%, live dealer tables 10%, blackjack variants 5%, video poker 0%
• Jackpot slots and select high-volatility titles are excluded from bonus wagering contribution entirely; the current exclusion list is available via live chat on request
• Bonus funds and associated winnings are void if wagering patterns indicate an attempt to minimise risk (for example, opposing bets on roulette, or consistent maximum-stake bets on even-money outcomes)
• Deposits via Skrill or Neteller are not eligible for the welcome bonus
• One welcome bonus is permitted per person, household, IP address and payment card

5. Game rules and RNG fairness

All slot and table game outcomes are generated using Random Number Generator (RNG) technology independently tested and certified on a recurring basis. Live dealer games are streamed from licensed studio partners and are not subject to RNG certification in the same sense, given their physical dealt outcomes, but are subject to studio-level regulatory oversight instead.

6. Responsible gambling

• Deposit limits, loss limits and session reminders can be set at any time from account settings
• Cooling-off periods (24 hours to 6 weeks) and self-exclusion (6 months to 5 years) are available; self-exclusion cannot be reversed before the selected period ends
• Players concerned about their gambling, or that of someone close to them, can contact GamCare (0808 8020 133) or Gamblers Anonymous UK (0330 094 0322)
• This platform is restricted to players aged 18 and over at all times

7. Account closure and inactivity

Accounts inactive for 12 consecutive months may be classified dormant, with a small monthly maintenance fee applied to the balance after notice is sent to the registered email address. Players can reactivate a dormant account at any time by logging in and contacting support.

8. Complaints and dispute resolution

Complaints should first be raised through live chat or email support. If unresolved within 14 days, players may escalate to the independent dispute resolution service listed on the licensing authority’s website, which reviews unresolved player-operator disputes free of charge.

9. Changes to these terms

Norsemania may update these terms from time to time to reflect regulatory changes or platform updates. Material changes affecting active bonuses will not be applied retroactively to bonuses already credited.

10. Intellectual property

All branding, game titles, graphics and software made available through Norsemania remain the property of the operator and its licensed game providers. Players are granted a limited, personal, non-transferable licence to use the platform for private entertainment purposes only; reproduction, distribution or commercial use of any platform content without written consent is prohibited.

11. Payment method policy

Norsemania reserves the right to decline or reverse a deposit or withdrawal where a payment method does not belong to the verified account holder, where card details do not match the registered name, or where a transaction pattern suggests a breach of these terms. Currency conversion fees, where applicable, are determined by the player’s payment provider rather than by Norsemania directly, and players depositing in a currency other than pound sterling should check with their bank or e-wallet provider about any conversion charges that may apply.

12. Technical errors and voided rounds

In the event of a verified technical malfunction, including incorrect payout display, server disconnection mid-round or a confirmed software bug, Norsemania reserves the right to void affected rounds and reverse related payouts. Genuine wins resulting from malfunctions will typically be honoured up to a reasonable limit once verified, in line with standard industry practice, though Norsemania’s full terms set out specific caps and procedures for this scenario in more detail.

13. Governing law

These terms are governed by the laws applicable to the operator’s Malta Gaming Authority licence, alongside relevant UK consumer protection and advertising standards where the player is UK-resident.

14. Contact for terms queries

Questions about any clause in these terms, including bonus exclusions or withdrawal policy specifics, can be directed to support via live chat or email, with contact details published on the Review page. Where a clause in this summary appears to conflict with the full terms available on the live platform, the live platform’s current terms take precedence.